System Independent
MY CU® Services LLC’s Electronic Bill Payment (EBP) service
can easily be integrated with products offered by any home banking
provider or data processing system. Our service also may function
as a stand-alone EBP system. To see the list of our Single Sign On (SSO) vendors who participate with MY CUŽ Services, click here.
Flexibility
All of the components needed to customize your EBP service are available
with no requirements to purchase expensive package deals. This guarantees
a solution uniquely suited to your credit union.
Electronic Remittance
MY CU® Services functions as a dual processor for the remittance
of EBP payments. The CUSO can and will make payments electronically
when possible. When necessary, MY CU® Services is capable of
remitting paper items as well. Regardless of the remittance method
needed, the process is transparent to the bill payer.
On-line Administrative Database
MY CU® Services’ administrative level on-line research
database enables your credit union to maintain user lists and member billing fees. In addition, your credit
union can resolve payment inquiries for its members including checking
for clear dates, stop payments, merchant returns and printing images
on-line.
Check Imaging
MY CU® Services provides all members online access to printable images for cleared check payments and status details to keep track of all your recent payments.
This capability makes it possible for your members to research their
own payment inquiries on-line, anytime and without contacting the
credit union or MY CU® Services.
Billing Files
MY CU® Services will maintain member billing files for your credit union so you don’t have to. You supply the billing criteria and MY CU® Services takes care of the rest.
Alerts
Email notifications selected by the member to alert them for:
• Payment Notification
• Payment Reminder
• Insufficient Funds
• Recurring Payment Notifications
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